2X Adweek’s fastest growing agency

Market Research

WE DEFINE MARKET RESEARCH AS:

Revealing the truths that shape your category, your customer, and your opportunity.

Insight-Driven Brand Agency for Startups & Scaleups

We go beyond surface-level stats with market research and insights to uncover what your customers care about, how your competitors are positioned, and where your biggest opportunities lie. Our research sets the stage for a smarter, sharper data-driven brand strategy.

How Research Solves Key Challenges for our Clients

Uncovering the Real Drivers Behind Customer Behavior

We help brands move beyond assumptions to uncover what truly motivates their customers — needs, pain points, and decision-making triggers. Through interviews, surveys, and behavioral analysis, we surface insights that fuel sharper messaging, better targeting, and more effective product positioning.

De-Risking Major Brand Decisions at Critical Inflection Points

Whether launching, rebranding, or entering a new market, our research gives decision-makers the confidence to act. We eliminate guesswork and ensure every move is backed by real-world data and clear opportunity mapping.

Aligning Teams Around a Clear, Evidence-Based Strategy

We turn insights into shared understanding, aligning executives, marketing teams, and creative partners around a single source of truth. The result: faster decision-making, better collaboration, and a brand strategy everyone can believe in.

Navigating Complexity in Regulated Industries

For healthcare, fintech, and other highly regulated sectors, we bring clarity to complex landscapes. We help clients understand multi-layered audiences — like patients, providers, and payers — and surface insights that guide compliant, effective communication strategies.

Businesses that balance brand and performance marketing see an average ROI increase of 90%.

WARC (World Advertising Research Centre)

From Startups to Enterprise: Research That Powers Growth

01: Consumer Insights

We uncover deep insights into customer behaviors, needs, and motivations using qualitative and quantitative research to guide brand, product, and marketing strategy.

02: Competitive Data

We analyze competitors, categories, and market dynamics to reveal gaps, opportunities, and differentiation strategies that inform stronger positioning and go-to-market decisions.

03: Audience Segmentation

We define and segment audiences using behavioral, demographic, and psychographic data, creating actionable groups that enable sharper targeting, messaging, and personalization.

04: Interviews & Surveys

We design and conduct structured interviews and surveys to capture direct customer feedback, validating assumptions and uncovering insights that guide strategic decision-making.

05: Quantitative Research

We leverage quantitative data to identify patterns, measure demand, and validate hypotheses, turning numbers into clear, confident direction for growth initiatives.

06: Qualitative Research

We explore attitudes, perceptions, and motivations through qualitative methods, providing nuanced insights that explain the “why” behind customer behaviors and decisions.

No clients were bribed in the making of these kind words..

To ensure we add value to patients no matter their location, our content has to be impactful, informative, and visually engaging. The creative team at Born & Bred are thoughtful, talented, imaginative and great to work with.

Jennifer Kokell

Director Of Digital Communication

Working with Born & Bred has been integral to the success of several large brand buildouts at PepsiCo. Their collaborative approach and attention to detail made the entire process smooth and enjoyable. Thanks to Born & Bred, our brands are attracting more attention and driving success.

Eric Perinotti

Design Senior Manager, Corporate + Communications

After six years and six million deliveries, it was time to revisit the Eaze brand to make sure it aligned with how we’ve evolved as a company. Born & Bred were great partners through the process. They’re unafraid of taking strategic creative risks and did an incredible job of capturing where Eaze is today, and where we want to go.

Rogelio Choy

CEO

What does "brand" even mean? I use to think of myself as a product founder. Build awesome products, and you'll have an awesome company. Boy was I wrong!! Brand is so much more than pretty colors and aspirational phrases. It's the very essence of who you are, and why you do what you do.

Tony Tran

Co-Founder

Born & Bred is our partner in building a captivating brand. Their professionalism and savvy shines through all that they do.

Kate Dilligan

Founder & CEO
Del Monte
Discord
Eatdirt
Eaze
Lumanu
Semrush
Pepsico
Triomics
UCSF
Vividly
Waggle
Checkmate
Sequel
Encompass
Allday
Lifekind
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GCI

Crafting the Brand Behind 30 Years of Impact and Innovation

We repositioned GCI with a brand built around their core philosophy: construction is like solving a giant puzzle — complex, collaborative, and deeply human. From the wordmark to departmental brand systems, we created a modular identity that speaks to both clients and internal teams. The result is a cohesive, tech-forward brand system that celebrates their culture, elevates their work, and reflects the precision and energy that’s defined GCI for three decades — and counting.

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LUMANU

Creating a bold B2B
brand for even bolder creators

Lumanu had built a powerful platform for creators, but their brand felt too buttoned-up for an audience defined by self-expression and ambition. We reimagined their identity from the ground up—developing a bold, unapologetically creative brand and a surreal, collage-inspired campaign that brought their vision to life across social, OOH, and digital, positioning Lumanu as a true champion of the creator economy.

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EAZE

Engineering Eaze’s Most
Impactful Marketing Moment

After establishing itself as a leader in cannabis delivery, Eaze evolved into a vertically integrated company—and needed a brand to match its growth. They partnered with Born & Bred to craft an identity that bridged the worlds of weed culture and nerd culture, striking a tone that was both smart and irreverent. From a bold new visual system to high-impact holiday campaigns, we helped Eaze confidently step into its next chapter.

Expert insights for brand building success

01 Know Your Niche, and Stick To It

Don’t try and be everything to everyone. Dominate your domain by focusing sharply on your niche. Catering to a specific audience builds a stronger, more dedicated customer base and sets your brand apart

02 Business Strategy Before Brand Strategy

Align your brand with a solid business foundation. A brand is only as strong as the business strategy behind it. Before diving into brand messaging, together we ensure you have a clear, actionable business vision that guides every decision.

03 Continuous Thoughtful Engagement

In a world of fleeting attention spans, consistent and meaningful engagement is key. It's not about bombarding your audience but connecting with them through relevant, valuable interactions over time.

04 Take the Risk, Be Brave

You know those brands that you love and strive to be? They all made the hard, bold choice. The market rewards bravery. Brands that resonate are often those willing to make bold, unconventional choices. Don't shy away from standing out.

Success isn’t a feeling — it’s a framework.

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One

Engagement That Builds Loyalty and Brand Momentum

Monitor social engagement, website traffic, and community growth.
Gauge brand resonance and connection with target audiences.

TWO

Differentiation That Sharpens Your Market Advantage

Benchmark against direct competitors
Strengthen the client’s position within their industry

THREE

Growth That Aligns With Business-Level Objectives

Monitor leads, conversions, and ROI
Align project outcomes with broader business objectives.

FOUR

KPIs Designed for Your Unique Success Metrics

Define meaningful, brand-specific success metrics
Use data to highlight tangible outcomes and project impact.

FIVE

Client Satisfaction That Reflects True Partnership

Gather structured feedback from key stakeholders
Confirm deliverables meet or exceed client expectations.

FAQs

How can you measure how effective a brand is?

Effectiveness isn’t a vibe — it’s measurable. We look at KPIs like awareness, engagement, lead gen, conversion rates, and brand lift studies. For campaigns, we also measure traffic, CTR, CPA, and ROAS. A strong brand shows up in both performance metrics and customer loyalty.

What happens if I go over revision rounds?

We build in clear checkpoints and feedback loops to minimize endless tweaks — but if you need more rounds, we’ll keep the momentum going with transparent scope adjustments. No surprise charges, just smart collaboration.

Should we test the brand with our audience?

If you’re making a big shift or launching in a high-stakes category, audience testing can be invaluable. We offer both qualitative and quantitative research to pressure-test concepts and make confident, data-backed decisions.

How involved will we need to be during the brand building process?

You're not signing up for a second job — but your input is key. We lead the process, but your vision, feedback, and insights fuel the work. We’ll align upfront on expectations and timing so it’s smooth and efficient.

Do you use AI when building brands?

Yes—but think of it as a creative sidekick, not the main event. We use AI to accelerate research, generate early concepts, and test creative performance. But the magic? That still comes from human intuition and cultural insight.

What collaboration tools do you use during the process?

We keep things streamlined and accessible. Expect Figma for creative, Google Docs for strategy and timelines, and Slack or email for daily updates — whatever fits your team best.

Can we go viral?

Maybe. But virality isn’t a strategy — impact is. We design campaigns that are built to perform and scale, not just trend and disappear.

Do you do boring campaigns too?

Only if they work. But honestly? We’d rather help you build something bold, differentiated, and conversion-ready. Because beige doesn’t break through.

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Grow Today

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“Partnering with Born & Bred feels like having a high-performing internal growth team.”

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“Your team took us to a whole new level.”

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